ABOUT COMPASS REFRESH

A few things set us apart - and they're not what most contractors brag about. First, we actually answer the phone and show up when we say we will. Sounds basic, but in this industry, reliability is rare enough that it's become our biggest competitive advantage. We back that with a 5% discount if we miss a confirmed appointment - not because we expect to pay it, but because we know how frustrating it is when contractors ghost you.

Second, we're set up to handle everything your exterior needs. Most crews do striping or pressure washing - pick one. We do both, plus seal coating, crack repair, signage installation, and parking stops (along with some other services). That means one estimate, one schedule, one company to call when something needs fixing. No coordinating three different vendors who all blame each other when timelines slip.

Third, we're a family-owned company that's incorporated and licensed and insured across four states - Texas, Oklahoma, Arkansas, and Louisiana. We didn't start that way. We began as a local business in Sulphur Springs, built on the kind of values you expect from a Texas company: show up, work hard, keep your word, and stand behind what you do. As we've grown, those principles haven't changed. Being incorporated means better equipment, trained crews, real insurance coverage, and systems that don't fall apart when we're busy.

You're not hiring someone's side hustle - you're hiring a family business that's built to last.

Yes - and we don't treat them differently.

We've striped parking lots for single-location cafés and maintained properties for Costco, Walmart, and Taco Bell. Whether you've got five parking spaces or fifty locations across multiple states, you get the same crew standards, equipment, and guarantees.

Honestly, some of our best long-term relationships started with small jobs. A local shop calls us to clean their storefront and restripe ten spaces. The work holds up, we show up when promised, and six months later they're referring us to other businesses in their plaza. That's how we prefer to grow - one satisfied customer at a time, not chasing only the big contracts.

The size of your property doesn't change how we operate. You still get a clear quote upfront, the same commercial-grade equipment, and our written guarantees on compliance and durability. We coordinate multi-location work for franchises the same way we schedule a single parking lot - with direct communication and realistic timelines.

Small business or national brand, you're working with a family-owned company that answers the phone and stands behind the work. That part never changes.

We're based in Sulphur Springs, Texas, and serve commercial properties throughout Texas, Oklahoma, Arkansas, and Louisiana.

Most of our work happens in the Dallas-Fort Worth area - including Dallas, Plano, Frisco, McKinney, and surrounding cities - but we regularly travel throughout all four states when businesses need us. Whether you're in a major metro or a smaller town, if you're within our service region, we'll make it work.

If you've got multiple locations spread across the region, even better - we're set up to coordinate work across different cities and states without you having to manage separate contractors in each area.

As we continue growing, we're expanding into new states while keeping our home base here in Texas. If you're outside our current footprint but have a project in mind, reach out anyway - we might be headed your way sooner than you think.

Call us and tell us what's wrong - we'll make it right.

If our striping doesn't meet ADA or local code requirements, we fix it at no cost under our compliance guarantee. If paint fades prematurely or has visibility issues within the first six months under normal conditions, we'll re-touch the problem areas free of charge under our durability guarantee. And if we ever miss a confirmed service date, you automatically get 5% off your invoice - no questions asked.

But let's say it's something else entirely - maybe the crew didn't clean up properly, or you're unhappy with how something looks. Just let us know. We're not interested in arguing or making excuses. If we dropped the ball, we own it and fix it. If there's a miscommunication about what you expected versus what we delivered, we'll work it out.

We're a family-owned business built on repeat customers and referrals. The last thing we want is someone unhappy with our work telling other businesses about it. So when something's not right, fixing it isn't just good service - it's good business.

Our guarantees are in writing, but honestly, most issues get resolved with a simple phone call. We'd rather hear from you directly than have you quietly disappointed.